Arrow Key Technology

Help Desk and Total IT Support for Apple, Windows & Linux.

Welcome to Arrow Key Technology.

I am pleased to provide Help Desk Support for individuals, business, schools and the arts community over the phone and via the Internet Australia wide.

Home User Support

  • Personalised Help Desk for all your computer conundrums
  • Fix Slow Computer Problems
  • Virus and Malware removal
  • Software Upgrades
  • Email and application assistance
  • Help Desk Support Package available
  • Home network assistance
  • Assistance with phones and tablets
  • Happily servicing older Macs & PCs
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Business Support

  • Small Business Help Desk
  • Computer Repairs and Upgrades
  • Business Network Support
  • Software and email support
  • Data Backup and Recovery
  • Server Setup, Maintenance and Support
  • Setup and troubleshoot printers, smart phones, tablet synchronisation
  • Remote Support over the phone and via the internet
  • Linux Server and OS X Server specialist

Web, Software and Security

  • Assistance with web site management, design and security.
  • Software design and creation.
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"Where would we be without VJ? We live in the land that time forgot - in the country - but VJ's always there when that great digital divide kicks in, or the deadline, or both at once (and more).
How many times have I rung/texted/emailed - sometimes all three at once - with a nightmare tech problem BUT VJ never fails. Back he comes with calm advice, works out what to do and makes it happen - even from a distance. And that is a real stress=buster.
Drama Queen? Maybe, but when you want it fixed, you want it fixed.
Hail VJ. All hail!"

Posie Graeme-Evans
Writer/Producer and Innkeeper

"Arrow Key Technology were responsible for creating a wonderfully professional website for our business. VJ is a whizz at computer hardware too and was able to install WiFi to our two guest cottages for us - a job we had previously been unable to find anyone able or willing to do."

Russel and Miriam
Herons Rise
Kettering, Tasmania

"VJ has provided me with total IT support for my computer and phone needs (Apple, Windows, Android and others). As an added bonus, VJ also fixed up a number of nagging problems in my audio CD/vinyl record system and TV surround sound system. VJ has a sense of humour, he is patient (which he needs to be in order to cope with my level of computer knowledge) and he is trustworthy.
That makes working with him a pleasure. I will recommend him to anybody who needs technical help or total IT support."

Ken Fung
Olinda, Victoria

"We have been using Arrow Key Technology IT Support in our business for a number of years and have always found VJ to be approachable and prompt in attending to our needs. Recently we upgraded our website and VJ was quick to come up with a quote, concept and timeframe. He was amenable to a number of our requests for small changes as we progressed and quick to grasp what we were after. Follow up service was also great.
I would be happy to recommend VJ to other individuals and businesses."

Emma Gill
Andrew Gill Contracting

"VJ has helped me with support for my two home computers as well as my iPad for the past three years. I have found him to be friendly, prompt and very capable. He is our Go To Tech Guru and we really appreciate his services"

John and Allison Cromwell
Sherbrooke, Victoria



I'm VJ Guilfoil.

Arrow Key Technology is my business

It has been my pleasure to provide computer repair and support services to clients Australia wide over the phone, via the Internet and onsite - since 2009.

With over 25 years experience working with computers and technology, I have developed a highly efficient and keen ability to troubleshoot most computing conundrums.
I appreciate that sometimes technology can seem a little foreign to people and I take great pride in acting as a sort of helper and translator in the world of technology.

Helping people with technology is really what I'm all about.

I am an RMIT graduate in Computing and Electronics. My career background includes extensive experience as an Electronics Engineering Technican in both Australia and the USA.

I am a member of ACRBO (The Association of Computer Repair Business Owners), a Microsoft Partner and an Apple Support Specialist.

My clients include people from all walks of life.

It would be my pleasure to assist you!